Planning our actions provides clarity about what we are seeking to do, guidance about how we will do it, communicates our intentions to align our team and helps us identify and reduce risk. So why are we choosing not to plan and instead fly by night?
Read moreThe one thing every wildly successful business has in common
Steve Jobs was one of the first people to prove that the most successful businesses understand the difference between these two types of plans. Here’s why every business leader should be following in those footprints…
Read moreHow Australian SMEs can leverage technology to improve the customer experience
As a phrase, ‘Customer Experience’ has become familiar to CEOs but it’s value does not seem to have resonated with a lot of small to medium sized businesses in Australia yet. It has a potentially enormous impact on your bottom line - so here is what you need to do to harness the power of technology and improve the Customer Experience your business offers…
Read moreFour templates every Google manager and leader uses
Calling all managers and business leaders!
Google have released four of their exclusively developed management tools available for download, customisation and use in your own business. You can get your copies of them here...
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