By applying one simple principle to your strategic plan, you can take it from an annual document that sits on a shelf to a robust guide for your business decisions.
Here is how…
Read moreHow Australian SMEs can leverage technology to improve the customer experience
As a phrase, ‘Customer Experience’ has become familiar to CEOs but it’s value does not seem to have resonated with a lot of small to medium sized businesses in Australia yet. It has a potentially enormous impact on your bottom line - so here is what you need to do to harness the power of technology and improve the Customer Experience your business offers…
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